Real Care Privacy Policy

Latest version date: 26/05/22

At Diginostic, we are committed to providing quality services to you. We take your security and privacy seriously, and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information. In this policy “we”, “our” and “us” refers to Diginostic Pty. Ltd.

Information you provide to us

For the purposes of this policy, “personal information” means information or an opinion that identifies an individual.

All personal information you input into the Real Care app is only stored on your device. Information that you input to the app may include:

  • your name;
  • your job category;
  • your working hours;
  • your work address;
  • your budget goals and entries;
  • your wellbeing checks;
  • the results of your activities.

We cannot access, view, or gather any personal information. All personal data is only stored on your own device. We cannot access your personal data or share your personal data with any third parties.

Other information about your use of the app

Usage information

Whenever you use Real Care, we collect usage information, such as the length of time you spend per session, what screens or features you access and how long you spend on each screen, and other similar types of usage information. We also collect the type of operating system used to access the app (i.e. Apple or Android). Usage data is de-identified and aggregated to provide us with statistics about how users are engaging with the app.

We may use and disclose de-identified usage data for purposes including research and analysis, marketing and improving and continuing to develop our services.

Location

We use your IP address to derive the approximate location of your device. This tells us what country and jurisdiction you are in. This data is de-identified and aggregated to provide us with statistics about where our users are located.

This app also collects location data for the My Work Day feature to detect when you have arrived at your workplace, even when the app is closed or not in use. You can enable or disable access to location for My Work Day.

We do not store any personal information relating to your location when you use the geofencing function in My Work Day. Any information you input for this tool, such as the address of your workplace, is only stored on your own device.

Policy Updates

This Policy may change from time to time and is available in the App Store, Google Play Store and in the app. We encourage you to review this policy from time to time.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy please contact us at:

PO Box 2735
03 9486 0233

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